hbajii Terms and Conditions

hbajii is an online gaming and betting platform that provides cricket betting, slots, live casino, and other gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between hbajii and its users.

By accessing, registering on, or playing any game on the hbajii platform, you confirm that you have fully read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

These terms must be read together with hbajii's Privacy Policy and Responsible Gaming Policy. Those documents are also an integral part of these terms.

hbajii reserves the right to modify or update these terms and conditions at any time. Continued use of the platform after any changes means you have accepted the revised terms.

2.1 Age Requirement

To open an account and use any gaming service on hbajii, you must be at least 21 years of age. Use of this platform by anyone under 21 is strictly prohibited. hbajii may request valid proof of identity at any time to verify age.

2.2 Registration Terms

When creating an account, you must provide accurate, complete, and up-to-date information. Creating an account with false information is a serious violation that may result in account closure and forfeiture of all balances.

Only one account per person is permitted. Operating multiple accounts is strictly prohibited and will result in the closure of all accounts.

2.3 Verification Process

hbajii follows a KYC (Know Your Customer) verification process to ensure security. The following documents may be required for verification:

• National ID card (NID) or copy of passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method
• Identity confirmation via selfie or photo

Withdrawal processing may be limited until verification is complete.

3.1 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are personally responsible for all activities that take place from your account.

If you suspect any unauthorized access to your account, notify the hbajii support team immediately. Please use a strong password and do not share your login details with anyone.

3.2 Account Transfer

hbajii accounts are strictly personal and non-transferable. Selling, transferring, leasing, or handing over an account to a third party in any way is strictly prohibited.

3.3 Account Currency

All transactions on hbajii are conducted in Bangladeshi Taka (BDT/৳). Account balances will always be displayed in Taka.

4.1 Deposits

The minimum deposit amount on hbajii is ৳500. Accepted payment methods for deposits are: bKash, Nagad, Rocket, Upay, and bank transfer. All deposits must be made from a payment method registered in the name of the account holder.

Third-party deposits are not accepted and will be rejected. Deposited funds are generally credited to the account instantly, though processing time may apply in some cases.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. hbajii processes withdrawal requests and funds are generally delivered to your specified payment account within 5 to 30 minutes.

The following conditions apply to withdrawals:

• Account verification must be fully completed before withdrawal
• Withdrawals can only be made using the same method used for the deposit
• Wagering requirements must be met before withdrawing bonus funds
• Additional verification may be required in cases of unusual activity
• hbajii reserves the right to suspend withdrawals if fraudulent transactions are suspected

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit up to a maximum of ৳5,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000; or depositing ৳12,000 gives you a maximum bonus of ৳5,000, bringing your total balance to ৳17,000.

5.2 Wagering Requirements

A 15x wagering requirement applies to use of the welcome bonus. This means you must place bets totalling 15 times the bonus amount before the bonus can be withdrawn.

5.3 General Bonus Policy

• The welcome bonus can only be claimed once per account
• Bonus funds cannot be transferred to another account
• hbajii reserves the right to modify, suspend, or cancel any bonus promotion
• If bonus terms are violated, the bonus and related winnings may be cancelled
• Promotional offers apply only once per household or per device

6.1 Fair Play Policy

hbajii is committed to ensuring fair play. All games on our platform are operated through verified software providers. Game outcomes are entirely random and are not predetermined in anyone's favor.

6.2 Technical Issues

In the event of a technical error or disconnection during a game session, hbajii will make every effort to restore the game state. However, if a game cannot be completed due to technical reasons, the bet for that round will be refunded.

6.3 Betting Limits

Minimum and maximum betting limits are set for each game or market. These limits may vary by game or event and are clearly displayed in the gaming interface. hbajii reserves the right to change these limits at any time.

6.4 Right to Cancel Bets

hbajii may cancel any bet in the following circumstances:

• If a system error or incorrect odds are displayed
• If an event or game is cancelled
• If fraud is suspected
• If evidence of manipulation is found
• At the direction of a regulatory authority

The following activities are strictly prohibited on the hbajii platform:

• Operating an account on behalf of someone under 21 years of age
• Operating multiple accounts or opening an account in someone else's name
• Registering with false or misleading information
• Playing using bots, automated software, or artificial intelligence
• Attempting to hack or gain unauthorized access to the game system
• Using the platform for money laundering or transactions involving illegal funds
• Coordinated betting or manipulation to misuse bonuses
• Harassing other users or engaging in inappropriate behavior
• Using a third party's payment method

8.1 Financial Loss

hbajii is not responsible for any direct or indirect financial loss arising from gaming activities. Gaming is a form of entertainment and both winning and losing are possible. Only spend on bets what you can afford to lose.

8.2 Technical Failures

hbajii's liability for any loss caused by internet connectivity issues, server downtime, or third-party software errors is limited. hbajii strives to maintain the highest level of technical security but cannot guarantee uninterrupted service at all times.

8.3 Third-Party Content

The hbajii platform may contain content from third-party game providers. hbajii is not directly liable for the accuracy or suitability of this content, though only verified and trusted providers are used.

hbajii collects, processes, and stores users' personal data. How this data is used is described in detail in our Privacy Policy.

hbajii uses SSL encryption and other modern security technologies to protect user data. Personal data is not shared with third parties, except where required by law or upon request from a regulatory authority.

In accordance with Anti-Money Laundering (AML) regulations, we are legally required to report records of transactions above a certain amount to the relevant authorities.

hbajii believes in responsible gaming. We believe gaming is a form of entertainment and should never take priority over important life activities or responsibilities.

hbajii provides the following protective measures for users:

• Option to set deposit limits
• Temporary or permanent self-exclusion
• Reality check breaks
• Option to review account activity history

To learn more about responsible gaming, visit our Responsible Gaming page. For any gaming-related concerns, use our 24/7 live chat support.

11.1 Closure by hbajii

hbajii may immediately close or suspend any account in the following circumstances:

• Violation of any clause in these terms and conditions
• Evidence of fraudulent activity
• False identity provided
• Suspicion of money laundering
• Age requirement not met
• Order from a court or regulatory authority

11.2 Closed by the user

You can close your account at any time by contacting our support team. It is recommended that you withdraw any remaining balance before closing your account.

11.3 Actions after account closure

If an account is closed due to a violation of the terms and conditions, the account balance and bonuses may be forfeited. However, the balance of an account closed under normal circumstances will be returned through the designated process.

hbajii reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes by email or through a notice on the platform.

If you continue using the platform after updated terms and conditions have been published, you will be considered to have accepted the revised terms and conditions. It is therefore your responsibility to visit this page regularly and stay informed about the latest terms and conditions.

The "Last Updated" date is shown at the top of this page, which indicates when the most recent changes were made.

13.1 Complaints process

For any complaints or issues, please contact our customer support team first. We will do our best to resolve your issue as quickly as possible. Our support team provides service in Bengali 24 hours a day, 7 days a week.

13.2 Dispute resolution

In the event of any dispute, both parties will first attempt to resolve it through friendly discussion. hbajii's recorded transaction data will be considered the final evidence in any dispute.

13.3 Contact details

If you have any questions about these terms and conditions, please contact us through the following:

• Live chat: 24/7 support in Bengali
• Email: [email protected]