Your Privacy Is Our Priority

hbajii is a trusted online casino and betting platform in Bangladesh. We place the highest respect on the personal privacy of our users. This privacy policy ("Policy") applies to the use of the hbajii website and related services ("Platform").

Through this policy we aim to clearly communicate what types of information we collect, how it is used, with whom it may be shared, and what measures we take to protect your information. By using the hbajii platform, you will be considered to have agreed to the terms described in this privacy policy.

If you do not agree with any part of this privacy policy, please refrain from using our platform or contact our support team.

hbajii collects user information in various ways. The types of information we collect are detailed below:

2.1 Registration and Account Information

When you register or create an account at hbajii, we may collect the following information:

• Full name
• Email address
• Date of birth (for age verification)
• Mobile number
• Residential address
• National ID card or passport number (when identity verification is required)

2.2 Financial Information

To process transactions, we may collect the following financial information:

• bKash, Nagad, Rocket, Upay or bank account number
• Transaction history
• Deposit and withdrawal records

2.3 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address
• Device type and operating system
• Browser type and version
• Login and logout times (according to Bangladesh Standard Time BST)
• Gaming and betting activity logs
• Cookies and session data

hbajii uses the collected information for the following purposes:

3.1 Service Delivery and Operations

• Completing account registration and verification
• Processing deposits and withdrawals
• Providing uninterrupted gaming and betting services
• Managing customer support and communications

3.2 Security and Compliance

• Preventing fraud and illegal activity
• Verifying user age (confirming 21+)
• Enforcing and monitoring responsible gaming policy
• Complying with Anti-Money Laundering (AML) regulations
• Ensuring account security

3.3 Platform Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Developing new games and services

3.4 Communications

• Sending important account notifications
• Sending transaction confirmation messages
• Sending promotional information with your consent

hbajii takes the protection of your personal information very seriously. We have put in place the following technical and organisational measures:

4.1 Technical Security Measures

• SSL/TLS encryption — all data transfers are secured
• Data encryption — stored information is kept in encrypted form
• Firewall and intrusion detection systems
• Regular security audits
• Two-Factor Authentication facility

4.2 Data Retention Period

We retain your personal information for as long as is necessary to provide services or as required to meet legal obligations. Even after an account is closed, some information may be retained for a defined period for legal reasons.

4.3 Response to a Data Breach

If a data breach occurs that may pose a risk to your rights and freedoms, we will notify the affected users within a reasonable time.

hbajii does not sell your personal information or share it with third parties without permission. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Trusted third parties that assist in operating our platform, such as payment processors (bKash, Nagad, Rocket, Upay, banks), game providers (Pragmatic Play, Spribe, JILI, PG Soft, Ezugi, Evolution Gaming, NetEnt, Microgaming), and technology infrastructure service providers, may access only the information necessary and operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose your information by order of a competent court or government authority of the People's Republic of Bangladesh, or as necessary to comply with applicable law.

5.3 Business Restructuring

In the event of a merger, acquisition, or sale of assets involving hbajii, user information may be transferred. In such cases we will notify you in advance.

hbajii uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Cookies We Use

• Essential cookies: Required for the basic functionality of the platform (login sessions, security tokens)
• Performance cookies: For analysing and improving platform performance
• Preference cookies: For remembering your language and other preferences

6.2 Cookie Controls

You can control cookies by changing your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

As a user of the hbajii platform, you have the following rights regarding your personal information:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you can have it corrected.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our 24/7 live chat support or send an email to [email protected]. We will process your request within a reasonable time.

hbajii follows a strict age restriction policy. Our platform is intended only for persons aged 21 or older.

We do not knowingly collect any information from minors. If we become aware that a person under the age of 18 or 21 has registered on our platform, we will immediately close their account and delete the associated information.

For more details, please visit our Responsible Gaming page.

hbajii reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notification when you log in to the platform
• Updating the "Last Updated" date at the top of this page

If you continue to use the platform after any changes, you will be considered to have accepted the updated privacy policy. We therefore recommend that you review this page periodically.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

Our privacy team will process all your requests as quickly as possible and will strive to respond accurately to every message. Your trust and confidence in hbajii is invaluable to us.