hbajii Responsible Gaming — Your Safety Is Our Priority
hbajii believes gaming is for enjoyment — not addiction. With our protection tools, limit-setting features and 24/7 support, you can always play safely.
Let Gaming Be a Joyful Experience, Not a Stressful One
hbajii, as a trusted online gaming platform in Bangladesh, places the highest importance on our users' mental wellbeing and financial protection. The core meaning of responsible gaming is that you control how much time and money you spend, and that you always see gaming as a form of entertainment rather than a source of income.
Our platform offers tools that help you set playing limits, take a break when needed, and build healthy gaming habits over the long term. We want every user to stay happy and safe.
Please remember, hbajii is for those aged 21 and above only. Minors are not permitted to use this platform.
Principles of Responsible Gaming
Play for entertainment: Gaming is for enjoyment, not income.
Set a budget: Only spend what you can afford to lose.
Respect time limits: Set a time limit for each session and stick to it.
Seek help: If you feel you are losing control, contact us right away.
Keep Your Gaming Under Control
hbajii provides every user with several effective tools to manage their own gaming experience.
Deposit Limits
You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately. Increasing a limit requires a specific waiting period, but reducing it is instant.
Time-Out Feature
If you want to take a short break, you can apply a time-out from 24 hours up to a maximum of 6 weeks. During this period your account will be completely inactive and you will not be able to place any bets or make any deposits.
Self-Exclusion
If you feel you need a long-term break, apply for self-exclusion. Options range from a minimum of 6 months to permanent account closure. No promotional communications will be sent during a self-exclusion period.
Betting History and Reports
You can view your full betting history, win and loss details, and total spending at any time. This information will help you stay aware of your playing patterns and make informed decisions.
Session Time Limits
You can set a maximum time limit for each gaming session. When the set time is up, the system will alert you and can automatically end your session.
24/7 Support Team
Our Bangla-speaking support team is available 7 days a week, 24 hours a day via live chat. Feel free to reach out for any gaming concerns or questions related to responsible gaming.
Recognise the Early Signs of Addiction
If any of the signs below seem to apply to you, contact us immediately or take a break.
- Repeatedly placing larger bets to try to recover money lost
- Spending more time or money than planned
- Feeling unable to stop gaming
- Hiding gaming activity from family or friends
- Taking on debt or selling assets to fund gaming
- Neglecting work, family or daily responsibilities
- Feeling restless or upset when unable to game
Always By Your Side
Account Protection
If any unusual activity is detected on your account, we notify you immediately and secure the account if needed.
Protection of Minors
hbajii strictly enforces the 21+ age requirement. Report any violations — we will act quickly.
Honest and Transparent Environment
All our games are operated with fair play guaranteed. Your information and transactions are fully protected by SSL encryption.
Free Support
You can speak with our team free of charge via live chat for any advice or assistance related to responsible gaming.
Self-Assessment Questionnaire
Consider the following questions as they apply to you. If you answer "Yes" to more than one, please contact us.
Have you ever spent more money on gaming than your budget allowed?
Have you tried to stop gaming but failed?
Have you placed larger bets to try to recover money you lost?
Have you lied to family or people close to you about your gaming?
Is gaming getting in the way of your daily responsibilities?
Have you ever taken on debt or borrowed money from others to fund gaming?
Do you feel gaming is having a negative impact on your life?
If two or more of the above questions apply to you, contact us via live chat or email [email protected] — we will help you free of charge.
Activate Protection Tools with Ease
Log In to Your Account
First, log in to your hbajii account and go to the Settings menu.
Open the Responsible Gaming Section
Find the "Responsible Gaming" section in your account settings and click on it.
Choose Your Limits
Deposit limits, session time limits or self-exclusion — choose what suits your needs.
Confirm
Save your changes. Reducing a limit takes effect immediately. For any issues, get help via live chat.
Questions About Responsible Gaming
Play Safely, Stay Happy
Enjoy hbajii's wide game collection — with your safety assured.